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ASUS desktop PCs are subjected to a series of rigorous noise, vibration, drop, and thermal shock tests to ensure they meet our exacting standards and exceed those used by other manufacturers. So you can rest assured that your new computer can cope with extremes of dry, icy environments to hot and humid environments, as well as the bumps and knocks during shipping.
All pricing subject to change. For all prices, products and offers, NCIX.com reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. Promotional offers from NCIX.com are subject to availability and are available only while supplies last. No rain checks will be issued on promotional items and offers.
While NCIX.com uses all reasonable efforts to include accurate and up-to-date information on the Site, NCIX.com makes no warranties or representations as to the Site's accuracy. NCIX.com assumes no liability or responsibility for any errors or omissions in the content on the Site.
NCIX.com warrants product(s) to be in good working condition and free from defects in material and workmanship for a period of one (1) year for OEM packages, and for thirty (30) days for RETAIL packages, from the original Invoice date unless otherwise restricted below or by the manufacturer's own warranty policy. Defective returns and warranty service will be replaced, exchanged or repaired at NCIX.com's sole discretion, and based on vendor's policy.
NON-DEFECTIVE merchandise returns may be accepted on some items ONLY within 15 days of the Invoice date, at NCIX.com's discretion. All NON-DEFECTIVE returns are subject to a 15% restocking fee. No refunds will be issued for blank media, digital cameras (and accessories), opened software, printers, printer supplies, paper, projectors (and accessories), appliances, handhelds, PDAs, notebook computers, special order computers and special order items.
Defective software, video games or DVDs will be replaced by the SAME title and format ONLY (and subject to current availability) within 30 days of the Invoice date. Software, video games and DVDs may be returned within 30 days only if the item is UNOPENED (with shrink wrap still intact) at the sole discretion of NCIX.com.
NCIX.com does NOT apply a surcharge to credit card orders. Please read our RMA & warranty policy and terms & conditions for more information. If you have any questions regarding our sales and warranty policies, please send us a message -- we'll be glad to answer any of your questions.
Video Cards:All ASUS VGA cards purchased after January 1st, 2001 will carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. First 30 days limited warranty is through NCIX.com. The remainder of the 3 year warranty is provided directly by ASUS. For more details, please visit support.asus.com.
Sound Cards:All ASUS audio cards carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. First 30 days limited warranty is through NCIX.com. The remainder of the 3 year warranty is provided directly by ASUS. For more details, please visit support.asus.com.
ASUS LCD Monitors:ASUS LCD monitors carry a 7 day DOA warranty from NCIX, and 3 years limited manufacturer warranty from purchase date. For details on DOA (dead on arrival), bright/dark dot warranty, please visit support.asus.com.
Asus EEE Pads:Asus EEE Pads carry a 1 year limited warranty from purchase date. For technical support, please call the service hotline at 1-888-678-3688.
ASUS Notebook Service Center in Toronto, Canada. For ASUS branded notebooks (not including Eee products and Built-on ASUS): Complete Customer Care Package One of the industry’s most complete customer care packages offers a level of coverage that adds to the price of competing products: 1 Year Global Warranty (estimated $100 value, FREE) 30-Day Flawless Display Guarantee: If you discover one defective bright dot within 30 days of purchase, ASUS will replace the panel at no cost. Two way free shipping 24/7 tech support: 1-888-678-3688 Accidents Happen You have extra protection when they happen to your ASUS notebook purchased in the US or Canada. ASUS will fix it or replace it for you at no charge during the first year after purchase in the event of damage from accidental spills, drops, electrical surges, or fire. Warranty covering accidental drops, spills, power surges, and fire damage Target 3 business day turnaround time for repair / replacement; not including receiving and shipping time One-way shipping (from ASUS to the user) at no additional cost 24/7 toll-free phone support One incident covered per notebook
For ASUS branded notebooks (not including Eee products and Built-on ASUS):
Complete Customer Care Package
One of the industry’s most complete customer care packages offers a level of coverage that adds to the price of competing products:
Accidents Happen
You have extra protection when they happen to your ASUS notebook purchased in the US or Canada. ASUS will fix it or replace it for you at no charge during the first year after purchase in the event of damage from accidental spills, drops, electrical surges, or fire.
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